Effective date: 01 / 11 / 2023.

At polska-costa.com, the privacy of our users is a priority. This Privacy Policy details how we collect, use and protect the personal information you may provide when visiting our website, in particular in the newsletter module, the contact form and through communication channels such as WhatsApp or Messenger.

1. Personal Data Administrator

The administrator of your personal data is Polska Costa. You can contact us by e-mail: biuro@polska-costa.com.

2. Information Collected

Newsletter module:
In the newsletter module, we collect and store your email address, IP address and subscription date. This information is used exclusively to send you newsletters and relevant updates about our products and services.

Contact form:
When you use our contact form, we store the information you voluntarily provide, which may include your name, email address and the content of the message. We use this information to respond to your enquiries and provide assistance in an effective manner.

External Communication Channels (WhatsApp, Messenger, etc.):
If you choose to communicate with us through external channels such as WhatsApp or Messenger, please note that data collection and storage is subject to the privacy policies of third parties. We only store information shared directly with you through these channels.

Donations via PayPal:
We store information related to your donation, such as your name, email address and donation amount. This data is used for payment processing and donation accounting.

3. Use of Information

We use the information collected to:

• Provide services and respond to enquiries.
• Send newsletters and updates, if you have subscribed.
• Improve and personalise your experience on our website.
• Comply with legal and regulatory requirements.

4. Data Storage and Security

We take steps to ensure the security of the information we collect. Information is stored securely and can only be accessed by authorised means.

In the course of providing our services, your personal data may be transferred to entities that cooperate with us, such as IT service providers, courier companies, marketing companies or law firms. We only cooperate with entities that provide appropriate technical and organisational measures to ensure that the processing meets the requirements of the RODO and protects the rights of data subjects.

In addition, in the event of a legal obligation, your data may be made available to tax authorities or other state institutions in accordance with applicable law.

5. Cookies

Please see our Cookie Policy for information on how we use cookies on our website.

6. User Rights

You have rights over your personal data, including the right to:

• Access to your personal data and receive a copy of the data processed.
• Correct your incorrect data if it is incorrect or out of date.
• Request the deletion of your data (right to be forgotten) in certain situations.
• Request the restriction of the processing of your data in certain situations.
• Transfer your data to another controller if it is processed by automated means.
• Object to the processing of your data in certain situations.

If you wish to exercise these rights, please contact us via biuro@polska-costa.com.

7. Right of action

You have the right to lodge a complaint with the supervisory authority, which is the President of the Office for Personal Data Protection, if you consider that the processing of your personal data violates the provisions of the RODO.

8. Updates to the Privacy Policy

We reserve the right to update this policy to reflect changes in our privacy practices. We encourage you to periodically review it.

9. Contacting

If you have any questions about our Privacy Policy, please contact us at biuro@polska-costa.com.

Thank you for your trust in polska-costa.com.